MARCH 16, 2017

IMPROVING DIGITAL GOVERNMENT THROUGH IT MODERNIZATION

 

Event Page

agenda

7:45

Registration Opens/Continental Breakfast

8:25

Welcoming and Opening Remarks

8:30 

Improving Digital Government Through IT Modern

 

speaker(s)

Chris Chilbert, Chief Information Officer
Office of the Inspector General, HHS

Steven Corey-Bey, Chief Enterprise Architect and Chief Investment and Acquisition Management Team, IT Program Services, OCIO,
Department of Education

Michael Smoyer, President (Moderator)
Digital Government Institute 

 9:15

Transforming the Citizen Experience

 

SPEAKER(S)

Abhijit Mitra, General Manager, Customer Service Management Applications

ServiceNow

10:00

Networking/Coffee Break

 10:15

Hands-On Use Cases from Private and Public Sector

 

SPEAKER(S)

Tony Ogden, ServiceNowTony Ogden, Product Line Sales Manager, Customer Service Management

ServiceNow

Dan Reinhardt, ServiceNowDan Reinhardt, Senior Solution Architect, Customer Service Management

ServiceNow 

 11:00

 Closing Remarks