Whether you are addressing record keeping by NARA, focusing agency efforts on IT Modernization, selecting Emerging Technologies for improved Citizen Services or improving IT security, one important common denominator is the need for an appropriate Information Governance schema that is holistic, cross-agency and keeps up with technological capability. Whatever Information Governance an agency has in place (and it certainly varies), there is no question it needs to continually be updated to incorporate all the ways data are being created, shared and stored.

Some recent developments/current events to factor in existing Information Governance processes include:

  • NARA’s Strategic Plan (FY 2018 – FY 2022), scheduled to be published next month, ushers in a new era of government information management. Several of the Plan’s Objectives enable change through provision of policies and processes for the transition to fully electronic recordkeeping, as well as sponsorship of a career development program to ensure proper skills.
  • The Modernizing Government Technology Act (“MGT”) signed into law last month (as part of the National Defense Authorization Act). The MGT “creates a $500 million central modernization fund for agencies to borrow against to update aging and insecure systems.
  •  The US General Services Administration hosted the Interagency Emerging Citizen Technologies Meeting December 2017. The plan is to create a Pilot training and education program around the discussed emerging technologies and target high-need communities including Data Stewards, Contracting Officers and Non-Technical Program Managers.
  • On January 3, 2018, almost a quarter million people received notification letters from the US Department of Homeland Security about a potential privacy incident related to the DHS Office of Inspector General (OIG) Case Management System.

Modernizing Information Governance means coordination and collaboration with multiple agency stakeholders — to include but not limited to Information Technology, Records Management, Privacy, Security, Data Analytics, Legal, Compliance and, of course, the relevant “Business Owners” who ultimately “own” the data and are responsible for it throughout its lifecycle. This level of cooperation and integration of strategies and implementations is no small feat.

In today’s hyper-connected, always-on world, the ability to access and or create information anytime and from anywhere is the new normal.  Agencies will need to ensure they leverage Information Governance best practices to create efficiencies and to protect government data, which includes citizen data. Information Governance, and its attendant rigor in full lifecycle management, will be critical to delivery of citizen services as well as our national security and competitiveness.

Visit www.digitalgovernment.com to register for webinars and events covering this important topic.