Improving Public Sector CX

All event times are U.S. Eastern time
Sep 19 2024
1:00 pm - 3:00 pm
Virtual Workshop

Improving public sector customer experience requires a proper mix of strategy, people, culture change and technology over time to improve how people interact and engage with federal agencies.

The “Improving Public Sector Customer Experience” virtual workshop will focus on how agencies are improving customer service and memorable customer experiences. The event agenda will cover what is working, what is new, and the associated challenges of improving customer experience across the public sector.

  • CPE CREDITS: 2.0

In order to receive CPE credit, attendees must fulfill all of these requirements:

  • Attend the entire program
  • Respond to all poll questions
  • Complete and submit the post-event survey

Registration for FISMA Training Closes Monday, September 11, 2023