AI Assistants for Government Workflows
All event times are U.S. Eastern time
- Sep 02 2026
- Expired!
- 1:00 pm - 3:00 pm
As government agencies accelerate digital modernization, AI assistants are emerging as powerful tools for streamlining workflows, improving service delivery, and reducing administrative burden. Yet many leaders are still navigating how to integrate these capabilities responsibly, securely, and in alignment with mission needs.
This virtual workshop brings together government practitioners, technology experts, and industry subject matter experts to explore practical applications of AI assistants across federal operations. Through demonstrations, discussions, and real‑world use cases, participants will learn how AI can:
- Automate routine tasks to free staff for higher‑value mission work
- Enhance decision support with real‑time insights
- Improve customer experience through intelligent triage and service routing
- Strengthen internal workflows such as document drafting, data retrieval, and knowledge management
- Support compliance, transparency, and responsible AI governance
Attendees will leave with a clearer understanding of where AI assistants can deliver immediate value, what guardrails are essential for federal environments, and how to prepare their organizations for the next wave of AI‑enabled workflow transformation.
AGENDA
1:00pm
Welcome and Opening Remarks
Mike Smoyer,
President, Digital Government Institute
1:00pm
GenAI for Public Service: Beyond the Buzzwords
Evan Flatt
Communications Specialist, Enterprise Multimedia and Integrated Technical Services (eMITS), NASA
1:30pm
Guide, Verify, Solve: The Engineering Discipline that Agentic Development Demands
Erin Kouri
Engineering Director, Sonar
2:00pm
Knowledge is Power: Turning Agency Records into AI Intelligence
Joseph Maatouk
Sr. Research & Development Engineer, Feith Systems
2:30pm
Modularizing Tasks to Maximize AI/LLM Benefits
Gordon Deng
Gravity Platform Portfolio Lead, Air Force Research Laboratory
2:45pm
From AI Pilot to Practice: Governance, Lessons Learned, and the Path to Scale
Isabel Metzger
Lead AI Scientist, GSA
3:00pm
Closing Comments
All DGI virtual events are FREE to attend.
- CPE CREDITS up to 2.0
In order to receive CPE credit, attendees must fulfill all of these requirements:
- Attend the entire program
- Respond to all poll questions
- Complete and submit the post-event survey
- Feith Systems
- Website https://www.feith.com/