DGI Staff, Author at Digital Government Institute

Event Recap: Improving Public Sector Customer Experience

May 28, 2025May 15, 2025 by DGI Staff

WATCH ON DEMAND VIDEO Share this post LinkedIn Employees within the federal government are experiencing extreme change and tremendous uncertainty. These facts are clear. What is less clear is how to address change and perform effectively under these circumstances. Given that “70% of change efforts fail” (McKinsey), as cited by Donald Bauer at the State Dept., what are ways that the remaining 30% are being successful? One way agencies can continue to deliver exceptional service is with the use of …

Event Recap: Managing Data and Data Security Best Practices

May 28, 2025May 8, 2025 by DGI Staff

WATCH ON DEMAND VIDEO Share this post LinkedIn Marisol Cruz Cain from the Government Accountability Office (GAO) reports that in, “fiscal year 2022, federal agencies reported approximately 30,000 information security incidences, such as breaches and people getting past security firewalls.” A natural follow-up question to this is “how can agencies improve information sharing efforts between all the agencies responsible for cybersecurity to protect data?” Tori Miller Liu, President & CEO of AIIM maintains that organizations can benefit greatly by professionals …

Event Recap: Zero Trust Implementation Lessons Learned

May 28, 2025April 24, 2025 by DGI Staff

WATCH ON DEMAND VIDEO Share this post LinkedIn “In 2010, over 90-% of data was held in local server. . . By the end of 2025, there is expected to be 50% of the world’s data stored in the cloud” . . . “What we’re doing with the Zero Trust (ZT) work is emulating how we function as people in society,” says Ian Leatherman with Microsoft. He asks (rhetorically), do we as people live in castles anymore?” And continues, “the …

Event Recap: The Future of ID Management – Public Sector Best Practices

May 28, 2025April 10, 2025 by DGI Staff

WATCH ON DEMAND VIDEO Share this post LinkedIn Agencies experience a number of challenges in implementing effective identity management solutions, including regulatory requirements, resource limitations, balancing user experience with security needs, and integrating multi-cloud environments, etc. “A lot of clients come to us,” says Travis Griffith with Keeper Security, “and say, ‘we want something that is intuitive and that solves the problems that we need to solve which are lack of visibility, control, and compliance.’” He adds that “traditional layered …

Event Recap: Securing the Cyber-Software Supply Chain

May 28, 2025March 13, 2025 by DGI Staff

WATCH ON DEMAND VIDEO Share this post LinkedIn With the expanse of cyber and supply chain Executive Orders and the current reductions in the government workforce, agencies are left to “do more with less.” Travis Griffith with Keeper Security insists that, in addition to this, the “traditional layered cybersecurity solutions don’t stop data breaches. . .given that legacy solutions are usually focused on the border or the perimeter of the network, so you have inadequate visibility, security controls and compliance …

Event Recap: ‘Zero Click’ Records Management

May 28, 2025February 27, 2025 by DGI Staff

WATCH ON DEMAND VIDEO Share this post LinkedIn Although Records Management (RM), under that name as a concept is relatively new, it actually has a long-standing history. Kathryn Nevins, former Records Officer with the Defense Department and current Consultant with Feith Systems reminds us that “we started [with RM] in OMB Circular A 130 in 1985 to bring our IT and records people together and streamline our IT.” As the evolution of RM continues, we are in an even newer …

Event Recap: Modernizing Information and Data Governance

May 28, 2025February 20, 2025 by DGI Staff

WATCH ON DEMAND VIDEO Share this post LinkedIn To commemorate “Global Information Governance Day, a number of professionals spoke about how to successfully manage information and data governance. Currently, most “government agencies have a siloed records problem,” says Charlie King, Chief Innovation Officer with Feith Systems. Layered on top of this is the fact that “information is hung up in legacy systems; not just ‘old’ systems, but systems they’re currently using.” Yet another issue, reports Microsoft’s Fola Adeleke-Adedoyin is that …

Event Recap: DevSecOps – A Path to Enhanced Security

May 28, 2025February 6, 2025 by DGI Staff

WATCH ON DEMAND VIDEO Share this post LinkedIn Government agency participants were asked key polling questions about their current DevSecOps state. What was revealed was that the majority of those on the call have implemented DevSecOps at the enterprise level within their own agencies. The top challenge identified in implementing DevSecOps is lack of cross-functional collaboration or silos, and when asked how prepared their organizations are to adapt emerging technologies, most indicated they were actively evolving roadmaps and strategy. These …

Event Recap: FEDRAMP – Modernizing Secure Cloud Service Adoption

May 27, 2025January 30, 2025 by DGI Staff

WATCH ON DEMAND VIDEO Share this post LinkedIn As CDS’s Mark Anderson simply states, “data can get very large and it can come from multiple different places.” As data managers within federal agencies, “you’re probably used to dealing with large sums of data stored in various places and have had some kind of interaction with legal holds, data requests, and data pulls,” adds Matthew Milone, CDS. To make this data management even more expansive and complex, “20% of email communications …

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