Event Recap

Improving Public Sector CX May 2024

Event Recap: Improving Public Sector CX

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WATCH ON DEMAND VIDEO Share this post LinkedIn Facebook Twitter Why care about CX? For one, Okta’s LaRel Rogers reminded us that “Customer Service is the second priority in the President’s Management Agenda.” In addition, there are numerous “CX Laws, Executive Orders, and Memos.” Even a number of CXO positions are being created for agencies to translate CX and integrate it into workplaces that are largely focused on operational requirements. In order to address CX in an agency environment, LaRel …

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Leveraging Data to Achieve Agency Mission

Event Recap: Leveraging Data to Achieve Agency Mission

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WATCH ON DEMAND VIDEO Share this post LinkedIn Facebook Twitter “Traditionally, IT systems in agencies have been about the transaction, but more and more, data is essential for mission success,” said Bob Jeffcott, Principal Systems Engineer with Software AG Government Solutions. With that, he added that “new technology and new expectations have created increasing demands for dynamic, real-time access to data”, which have been bolstered by AI and AI-specific datasets. One step toward understanding how agency data and mission is …

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Taming the Data Dragon: Exploring the Critical Role of Data Governance in E-Discovery

Event Recap: Taming the Data Dragon: Exploring the Critical Role of Data Governance in E-Discovery

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WATCH ON DEMAND VIDEO Share this post LinkedIn Facebook Twitter Why care about data? All sectors are responding to an extraordinary surge of data, and it’s growing. Lindsey Tsai with Exterro referred to intelligence gathered by Gartner, Statista, and McKinsey that cited “in 2020, 64.2 zettabytes of data were created, consumed, and stored. By 2025, that number is expected to grow to 181 zettabytes”, which is nearly triple the amount of growth over a five-year period. To understand the magnitude …

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Zero Trust Implementations & Lessons Learned April 2024

Event Recap: Zero Trust Implementations & Lessons Learned

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WATCH ON DEMAND VIDEO Share this post LinkedIn Facebook Twitter “One thing” that Systems Engineering Manager Zac Mott “hears from customers all the time is that they’re short staffed and budget constrained. They’re looking to industry for solutions that are designed to integrate with third party tools that are out-of-the-box.” Mark Mitchell with Netskope added that with noteworthy beginnings, “starting in 2005”, Zero Trust Architecture is most effective to customers when it has the ability to: “Enhance cyber security with …

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Low Code 2024

Event Recap: Low Code 2024

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WATCH ON DEMAND VIDEO Share this post LinkedIn Facebook Twitter Is Low Code for every government agency? The answer is “it depends”. According to Steven Pruskowski with CISA, they help government agencies address “the backlog of citizen requests for capabilities and features…” by using “low code platforms to impact their offices — like modernizing their workflows, automating processes, and the big one, looking at metrics.” Within other large DC institutions, such as the Smithsonian National Museum of African American History …

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Securing the Cloud 3/21/2024

Event Recap: Securing The Cloud

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WATCH ON DEMAND VIDEO Share this post LinkedIn Facebook Twitter Branko Bokan of CISA reminded us that it “is tasked with protecting the nation against cybersecurity threats” and added that although CISA focuses on efforts to serve the Federal Enterprise, these “efforts are also available to the general public and can be applied to other agencies within the U.S. Government as well as other organizations in the private sector.” To that end, Ross Foard, Senior Engineer, clarified that “CISA’s mission …

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Modern Data Center to Enable Artificial Intelligence and Quantum Computing

Event Recap: Modern Data Center to Enable Artificial Intelligence and Quantum Computing

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WATCH ON DEMAND VIDEO Share this post LinkedIn Facebook Twitter As stated by IBM, “Quantum computing uses specialized technology—including computer hardware and algorithms that take advantage of quantum mechanics—to solve complex problems that classical computers or supercomputers can’t solve or can’t solve quickly enough.” Given the complexity and rapid development in quantum computing, experts from the Air Force Research Laboratory (AFRL) and NASA’s Ames Research Center are working diligently on how to master quantum computing to support agency missions. “Moving …

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Forensics in the CISA Incident Response Playbook

Event Recap: Forensics in the CISA Incident Response Playbook

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WATCH ON DEMAND VIDEO Share this post LinkedIn Facebook Twitter What’s the main reason agencies conduct end point investigations? In a poll conducted during this webinar on Incident Response, 43% of agency attendees said it was due to ‘Cyber security response’. The next primary reason was for ‘IT Compliance audits’ at 32% of attendees. Given that, Justin Tolman, Forensic Subject Matter Expert with Exterro reminded us that “CISA not just an enforcement agency… it is an agency that can work …

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Securing the Cyber/Software Supply Chain

Event Recap: Securing the Cyber/Software Supply Chain

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WATCH ON DEMAND VIDEO Share this post LinkedIn Facebook Twitter As a first step in understanding software supply chain security, Brian Hajost, Founder/COO of SteelCloud, clarified that “Supply chain security is cyber security. It’s one in the same.” While this helps as a starting point, there are also a number of factors that affect the security of supply chains, including “unauthorized code that runs across enterprises”, according to Faisal Razzak with Venafi who also said that, as an agency, “if …

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Modernizing Information Governance

Event Recap: Modernizing Information Governance

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WATCH ON DEMAND VIDEO Share this post LinkedIn Facebook Twitter Why care about the modernization of information governance? Christopher Whitaker with Iron Mountain Government Solutions cited two powerful data points. According to the World Economic Forum, “AI-driven automation will create 97M new roles by 2025”, while by that same year, the “Internet of Things will have an estimated $11.1T economic impact (McKinsey & Company).” “The problem we are seeing within the information governance model itself,” said James Jones of Feith …

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