Microsoft

Improving Public Sector Customer Experience

Event Recap: Improving Public Sector Customer Experience

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WATCH ON DEMAND VIDEO Share this post LinkedIn Employees within the federal government are experiencing extreme change and tremendous uncertainty. These facts are clear. What is less clear is how to address change and perform effectively under these circumstances. Given that “70% of change efforts fail” (McKinsey), as cited by Donald Bauer at the State Dept., what are ways that the remaining 30% are being successful? One way agencies can continue to deliver exceptional service is with the use of …

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Zero Trust Implementation Lessons Learned

Event Recap: Zero Trust Implementation Lessons Learned

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WATCH ON DEMAND VIDEO Share this post LinkedIn “In 2010, over 90-% of data was held in local server. . . By the end of 2025, there is expected to be 50% of the world’s data stored in the cloud” . . . “What we’re doing with the Zero Trust (ZT) work is emulating how we function as people in society,” says Ian Leatherman with Microsoft. He asks (rhetorically), do we as people live in castles anymore?” And continues, “the …

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Securing the Cyber-Software Supply Chain

Event Recap: Securing the Cyber-Software Supply Chain

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WATCH ON DEMAND VIDEO Share this post LinkedIn With the expanse of cyber and supply chain Executive Orders and the current reductions in the government workforce, agencies are left to “do more with less.” Travis Griffith with Keeper Security insists that, in addition to this, the “traditional layered cybersecurity solutions don’t stop data breaches. . .given that legacy solutions are usually focused on the border or the perimeter of the network, so you have inadequate visibility, security controls and compliance …

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Modernizing Information and Data Governance

Event Recap: Modernizing Information and Data Governance

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WATCH ON DEMAND VIDEO Share this post LinkedIn To commemorate “Global Information Governance Day, a number of professionals spoke about how to successfully manage information and data governance. Currently, most “government agencies have a siloed records problem,” says Charlie King, Chief Innovation Officer with Feith Systems. Layered on top of this is the fact that “information is hung up in legacy systems; not just ‘old’ systems, but systems they’re currently using.” Yet another issue, reports Microsoft’s Fola Adeleke-Adedoyin is that …

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AI, circuit board

Artificial Intelligence to Enhance Cybersecurity

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This virtual workshop will cover the multifaceted role of AI in cyber security, illustrating both its defensive and offensive capabilities. Workshop attendees will gain insights into the latest AI-powered cybersecurity solutions, preparing them to make informed decisions moving forward.

AI

AI Implementation Success Stories

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This virtual workshop will focus on how artificial intelligence is transforming government operations. The program will spotlight innovative applications of AI across various government sectors, highlighting successful projects to enhance efficiency, decision-making, and public services.

customer experience

Improving Public Sector Customer Experience

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This virtual workshop is designed to provide valuable insights and practical strategies for government CX leaders and IT professionals to revolutionize the way they engage with citizens and support their workforce. Our subject matter experts will explore the latest trends, tools, and techniques driving improvements in service delivery, streamline processes, and foster a more responsive and efficient public sector environment.

AI

Artificial Intelligence and Machine Learning in Records Management

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This virtual workshop is designed to equip government officials and IT professionals with the knowledge and tools to harness AI and ML to streamline records management, FOIA and eDiscovery processes. Our expert speakers will delve into how AI and ML can automate routine tasks, enhance data accuracy, and facilitate intelligent records management decision-making.

customer experience

Improving Public Sector Customer Experience

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This virtual workshop is designed to provide valuable insights and practical strategies for government customer experience (CX) leaders and IT professionals to revolutionize the way they engage with citizens. Our subject matter experts will explore the latest trends, tools, and techniques driving improvements in service delivery, streamline processes, and foster a more responsive and efficient public sector environment.

zero trust

Zero Trust Implementations Lessons Learned

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This workshop will cover key topics such as the foundational principles of Zero Trust, step-by-step implementation strategies, and the unique considerations and obstacles faced by government entities. Whether you are in the planning stages or looking to refine your existing security measures, this session will provide you with the necessary knowledge and tools to navigate the complexities of Zero Trust architecture.

Online Registration for 930gov is Closed.


Onsite Registration Opens at 7am on 7/31